At Family Farm & Home, we know that choosing the right product is an important decision, and one that isn’t made lightly. With our Family Protection Plan, you will receive superior, quality service throughout in-house Family Farm & Home service centers.

Save Money:
• Protect against future untimely and costly repairs or replacements.
•Products that retail for $1,000+ include pickup and delivery from date of purchase.^*
• No Deductibles.
• Plan provides 100% parts and labor coverage.

Save Time:
• We provide fast, quality service.
• Convenient over-the-counter replacement for eligible claims.
• Services to be completed at Family Farm & Home service centers.

Ease of Service:
• Toll-free customer service to serve all of your needs.
• Eliminates concerns about finding a reputable service center.
• A replacement product is provided if a product cannot be repaired.

^*Mileage surcharge may apply as provided in your plan.

We currently have service centers in the following locations:
• Alma, MI
• Burton, MI
• Cedar Springs, MI
• Warren, OH

Yes. FFH Service Centers Services ALL Brands. Even if your equipment wasn’t purchased at FFH, or is no longer under warranty, the friendly and knowledgeable service staff will be happy to assist. Call 1-833-744-7373 to schedule your appointment today.

If your unit is covered under warranty, a Service Center Team Member will walk you through the next steps regarding pick-up and delivery^*, and estimated completion timeline.

^*Pick-up and delivery included on warranty purchase on products that retail for $1,000 or more. If the pick-up and delivery is greater than 30 miles one way from the nearest FFH Service Center, a pick-up and delivery charge of $1.00 per mile in excess of 30 miles will apply.

No worries! FFH Service Centers service ALL brands. Schedule your appointment today, 1-833-744-7373.

Please call our friendly staff at 1-833-744-7373 to schedule your appointment today.

Your extended warranty will start at the end of the manufacturer's warranty; however, pickup and delivery start at the date of purchase on equipment that retails for $1,000 or more^*.

^*If the pick-up and delivery is greater than 30 miles one way from the nearest FFH Service Center, a pick-up and delivery charge of $1.00 per mile in excess of 30 miles will apply.

Family Protection Plan on equipment that retail for $1,000+ include pickup and delivery from date of purchase.^*

^*If the pick-up and delivery is greater than 30 miles one way from the nearest FFH Service Center, a pick-up and delivery charge of $1.00 per mile in excess of 30 miles will apply.

Yes, you are welcome to drop off and pick up your equipment directly from the service center. Please note that an appointment still needs to be made. Call 1-833-744-7373 to schedule your appointment today.

Damage from accident, abuse, misuse or introduction of foreign objects into the product are not covered under the Protection Plan. Damage from lack of preventative maintenance care not covered under the Protection Plan. Subject to $50 diagnostic fee.

Routine equipment maintenance is not covered under the Family Protection Plan; however, your local FFH Service Center can perform this maintenance as recommended. Schedule your appointment today, 1-833-744-7373.

No fuel related issues are covered by any OEM or extended warranty plans. Damage from accident, abuse, misuse or introduction of foreign objects into the product are not covered under the Protection Plan.

We recommend changing the oil after the first 2-5 hours of use. This is recommended to ensure the engine is clean of metal debris from the manufacturer.

We recommend changing your oil and filter every 25 hours of use, or at least once a year.

We recommend you change your fuel filter once a year, every year.

We recommend changing your fuel after 30 days. Fuel older than 30 days could be harmful to a small engine.

If your product experiences a covered failure, simply call us at 1-833-744-7373.

No, this plan may not be transferred.