Your local Family Farm & Home store is open to serve you: Monday- Saturday: 8AM - 8PM; Sunday: 9AM - 7PM*

Family Farm & Home Return Policy

Any and all return policies provided by any manufacturing company take precedence before the return policy established by Family Farm and Home.

  • All returns MUST be accompanied by a valid sales receipt, be made within 60 days from date of purchase, and be in the original package in a new and resalable condition.
  • Used merchandise may not be returned.
  • All sales of gasoline-powered equipment are final and are not returnable for cash or credit.
    If such an issue arises with a used gas powered product, the item will have to be repaired at an authorized repair center, thus using the warranty provided by the manufacturer. If you have any questions regarding a service center, please call your local Family Farm and Home store and they'll be happy to steer you in the right direction.
  • All warranty/service claims will be processed according to the manufacturer’s warranty policies.
  • Returns purchased by credit card must be applied to the same card.
  • Special order items are non-refundable. If management decides to approve a refund, the customer must pay a 20% restocking fee.
  • Gift cards cannot be exchanged or returned for cash or credit.