Health Updates from FFH

Update as of 5/20/2020

Please see the following documents explaining how Family Farm & Home is working to keep our stores, offices, and team members safe and healthy, allowing us to further protect all of our customers and communities. Click the links to view and download.

FFH Preparedness and Response Plan for Stores & Warehouses

FFH Preparedness and Response Plan for Offices and Team Members

Update as of 5/4/2020

Please see our new hours for all store locations. It is our honor to provide you the essentials you need, just down the road!

UPDATED BUSINESS HOURS:

Monday - Saturday: 8AM - 8PM; Sunday: 9AM - 7PM

THANK YOU!

Thank you, Family!

From the bottom of our hearts, a huge THANK YOU goes out to our team members, our customers and our communities for uniting together during these unprecedented times. Thank you to our partners and suppliers who are working around the clock to ensure we’re able to restock shelves, providing you with the essential products you need to keep your family, your farm and your home up and running.

For the health of all, our cleaning and sanitizing procedures in store remain heightened, while also practicing social distancing in store. We do ask that our customers also practice social distancing while in store, being respectful of team members and other customers, especially while waiting in line. While the situation continues to remain fluid, we appreciate everyone’s efforts in doing their part, together as Family, to help stop the spread of the virus.

Our store hours remain as:

• Monday - Saturday: 8AM - 7PM*; Sunday: 9AM - 6PM*

At Family Farm & Home, we are committed to supplying the crucial products to support the needs of our customers, as your trusted resource just down the road.

Well wishes for all as we weather this storm united together, as Family!

Sincerely,

Your Family Farm & Home Family

Update as of 3/20/2020

Dear Valued Family Member,

Our customers, team members and the communities we serve each day are Family. And to us-Family is EVERYTHING!

As we continue to follow the guidance of health experts, such as the CDC, we continue to elevate our high standard of store cleanliness to help prevent the spread of the coronavirus (COVID-19). We are also temporarily changing our store hours as an additional proactive measure. New store hours will begin Sunday, March 22, 2020:

• Monday - Saturday: 8AM - 7PM*; Sunday: 9AM - 6PM*

We are committed to supplying essential products necessary to support your family, your farm and your home
We're your trusted resource, just down the road!

Our support of one another, our customers, team members and the communities we serve remains of utmost importance. We'll continue to navigate through these uncharted territories, together, as Family!
Because- Family is EVERYTHING!

Sincerely,

Your Family Farm & Home Family

Update as of 3/17/2020

Together, we are family!

As we navigate through these uncharted and unprecedented times, we are committed and dedicated to providing exceptional service, products and prices focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.

There is no more important time than right now to continue to support our communities by providing the essential products necessary for our customers’ everyday lives. We are working hard with our suppliers to address urgent product needs.

We fully intend to remain open during these times to ensure we’re able to support our customers’ and their animals’ health and nutrition needs.

We know that your priority right now, and always, is to take care of your family, your farm, and your home. And, our priority right now, and always, is to take care of you. We’re your trusted resource, just down the road, with the essentials you need for life as usual. And in early spring, that means getting your lawn and garden ready for warmer weather.

We are bonded together, as family, to support and assist one another as we navigate through these times, together!

Sincerely,

Your Family Farm & Home Family

Update as of 3/13/2020

Dear Valued Family Farm & Home Customer, 

As a family owned and operated company for nearly 18 years, we significantly value the importance of the health and well-being of our customers, team members and the communities we serve each day. 

As we follow the guidance of health experts, such as the CDC, we are increasing our high standards of store cleanliness to help prevent the spread of the coronavirus (COVID-19). These increased precautionary tasks in store include disinfecting and sanitizing areas of high traffic/use such as registers, counters, card readers, bathrooms and door handles.

This holds true for our store staff members as we ensure they also follow this increased level of sanitation to help keep our customers, team members and communities healthy. Any ill team members are directed to stay home to take care of themselves before returning to work.  We take our health and safety commitment and responsibility very seriously, to ensure the well being of all. 

We appreciate your patience as our corporate staff members continue to work closely with suppliers to source products which are currently in high demand. Our commitment to our customers, team members and communities stands firm as we work together cohesively to ensure the safety of all. We will continue to monitor the virus and review further precautionary actions, as recommended under the direction of the health experts, and the CDC.



Sincerely, 

Your Family Farm and Home Family